All Genee products come under one year warranty against all manufacturing defects from the date of sale.
In the event of any complaint, please contact us at,
Telephone: +91 0124- 4934500
- The product has not been opened or tampered with by any unauthorized person.
- The unit has been brought to and taken from service centre at the customer's cost and risk (Except for Whiteboards) where we provide onsite warranty.
- The cash memo/ copy of invoice/ Bill have been presented with the complaint.
- The product has been installed, used and maintained in accordance with the instruction manual.
- Damages due to chipping, peeling, plating and denting.
- Breakage/Damage to components made out of Bakelite, Plastic, ABS, SAN and such plastic materials, rubber parts and cord.
- Normal wear and tear of parts.
- Damage resulting from accidents, mishandling or negligence on part of the customer.