Leaders in Learning Technology
Leaders in Learning Technology
Warranty Terms and Conditions

All Genee products come under one year warranty against all manufacturing defects from the date of sale.
In the event of any complaint, please contact us at,
Telephone: +91 0124- 4934500
Email: info.india@geneeworld.com

Warranty on Genee Products is Only Valid in case
  1. The product has not been opened or tampered with by any unauthorized person.
  2. The unit has been brought to and taken from service centre at the customer's cost and risk (Except for Whiteboards) where we provide onsite warranty.
  3. The cash memo/ copy of invoice/ Bill have been presented with the complaint.
  4. The product has been installed, used and maintained in accordance with the instruction manual.
This warranty Does Not cover,
  1. Damages due to chipping, peeling, plating and denting.
  2. Breakage/Damage to components made out of Bakelite, Plastic, ABS, SAN and such plastic materials, rubber parts and cord.
  3. Normal wear and tear of parts.
  4. Damage resulting from accidents, mishandling or negligence on part of the customer.
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